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We made sure, through our testing, that each of these apps was easy enough to deploy and use without feeling like you were learning a new language.

That said, some vendors make the user experience more enjoyable than others. Live chat is designed to be user-friendly even if tech isn't your thing. Most of the apps on this list start at around $15/user/month and don't go higher than $100 except in the case of enterprise plans. What makes a great live chat customer support app?įor consistency, we evaluated each platform using the same five criteria:

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HubSpot for free live chat integrated with a free CRM.

Zendesk Support for a full-featured service suite.

LiveHelpNow for tracking customer satisfaction.

Smartsupp for understanding how visitors are engaging with your website.

tawk.to for a free, full-featured live chat app.

LiveChat for overall ease of use and functionality.

The 9 best live chat apps for customer support in 2021 From there, we selected the nine best live chat apps-from free to full-featured, with some special ones in between. We researched and evaluated over 30 live chat apps for customer support, and we thoroughly tested the most promising. To help you navigate, we've done some of the heavy lifting. It's also a relatively affordable app to add to your existing technology stack.īut because there are so many choices for live chat apps, it's hard to know where to start. Live chat is the preferred customer channel for handling service issues, and it produces one of the highest satisfaction rates of any channel.

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Learn what Adobe XD is, how it compares to similar apps, how to use it, and where to find the best Adobe XD UI kits and templates to get your project off to a quick start.A customer-centric strategy touches all parts of your business, but you can improve your customer service almost instantly-and at very little cost-with live chat. If you’re a fan of the Sketch app, be sure to check out our best Sketch templates collection. This is a useful feature for mobile apps and UI designers. And it lets you preview your app designs directly on your mobile devices. This app can be connected with your Creative Cloud account as well.

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Preview Directly On MobileĪdobe XD also has apps for both Android and iOS devices. Most of the shapes on Adobe XD templates work the same way. All you have to do is drag and drop an image onto the shape and it will automatically act as an image mask. When you create a shape in Adobe XD, you can use it as an image placeholder. This will help you edit Adobe XD templates much faster. For example, you can easily copy vectors like SVG from Photoshop and paste it in your Adobe XD canvas to place graphics with ease. One of the many benefits of using Adobe XD is that it has a close relationship with other Adobe graphics editing software.

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In fact, you can download and import grid and style guides from third-party sites as well. Thankfully, Adobe XD has built-in tools that make it quite easy to create style guides. It comes in handy especially when you have to create additional new screens and elements on your own. Use Grids & Style GuidesĮven when using pre-made templates, it’s important to keep a proper grid and style guide. Try to find a bundle that contains all the necessary elements for each stage of your design project. Including wireframing kits, mockups, app screens, and more. For example, there are templates for each part of your UX design process. When downloading a UI kit for Adobe XD, make sure to pick the right bundle for your project. With these tips, the process will be much easier. It includes 7 screen templates with customizable layouts.

This set of free mobile screens features a design that’s more suitable for a cryptocurrency app or a dating app.